Is administration taking up valuable time that you should be spending with your clients?
Or perhaps you are so over run that the admin isn’t getting done at all, and the steadily growing pile is causing you stress and anxiety.
At Virtual Team Australia I provide seamless administrative support across all areas of your business. Ensuring that your business operate smoothly, while you take back the freedom to work in the areas you enjoy the most.
To Assist You
With the ability to outsource both long term and ad-hock tasks,you will have absolute peace of mind that your business is being supported by an experienced professional.
Virtual Business Support
I understand that it can be difficult for a small business owner to place trust in an assistant and to be able to delegate tasks,even when stretched to their absolute limit.
This is why I provide transparent,experienced assistance and a project management overview through Trello as we complete your tasks. This gives you the peace of mind that your projects are progressing as planned and on schedule. You can be as hands on, or hands off, as you prefer.
Here are just a few of the many ways I can assist you:
Database / CRM updating and maintenance
Client liaison / customer support
Event planning & support
Corporate gift management
Formatting of documentation
Newsletter set up/Email set up
(Mailchimp, Active Campaign)
Project Management Assistance
(Trello, Monday, Hubspot)
Assistance with Recruitment
Initial screening of candidates
Client Start Up Process
What does working with Virtual Team Australia look like?
Book a First Encounter Call
It’s important to me that we get off on the right foot, and that we both know we are the right fit to work together. This is why the first step to working with Virtual Team Australia is to book a free, no obligation, first encounter session to talk about how I can help you.
We meet on Zoom
On a Zoom call at a time convenient for you, we have the opportunity to meet virtually and discuss any questions that you might have. This is a great opportunity to speak about your needs, goals, and the help you require to meet them.
I send you our agreements
Once you have decided we are a great fit to work together, I will prepare and send you a contract for review and signing. This sets us both up on the same page, ready for a great working relationship together.
We are ready to go
Once I receive the signed agreement from you, you will receive a Welcome Pack via email which includes everything you need to know about working with me, and an invite to schedule a kick off meeting to go over expectations, tasks, hours and set up any access we need to get started.
What's in the Welcome Pack?
Virtual Team Australia’s Confidentiality Policy
Virtual Team Australia’s Insurance Information
Information about me
My working hours and anything else you might need to know in future for quick and easy reference
An outline of your tasks as discussed
Access to a Trello Board
Which enables us to collaborate, as well as gives you the confidence of always being aware of the status of your tasks and projects!
Don’t just take my word for it…
here is what my clients have to say!
“I'm really enjoying working with Lauren - her creativity and initiative are saving me hours! Nothing is a problem and I'm looking forward to this being a long-term relationship! Thanks, Lauren, for all that you do!”
“As soon as I hired Lauren, my email click-open rate went from 67% to 99%!!! And this was only the beginning. She then went on to surprise me with her launch strategy knowledge and implementation skills. I would definitely recommend Lauren to anyone in need of a virtual assistant - she's fantastic to work with, super organized, knowledgeable and has a warm and welcoming attitude. Thank you so Lauren!”
“I have been working withLauren from Virtual Team Australia for the past six months and cannot recommendthis beautiful woman enough. Lauren is super organised, efficient, filled withideas and so helpful with implementing strategies that are going to assist withmy time management and work load. If you are looking for a VA that isproductive and on the ball, Lauren is your person.”
“VTA have been an amazing extension of my business.
Their professional and quality work have allowed me to focus on what my business needs me to do and to complement what we do.
Lauren is reliable, diligent and an all-around amazing assistant.
I was nervous to look at a VA until I met Lauren and VTA and now can't imagine not having them working with us.”
“I am impressed and amazed each week I work with Lauren
I contact Lauren via he website and I wanted initially to ask her to help me submit my building permits… I soon learned of Lauren’s skillset and I started asking her to take on more work. Lauren provides fantastic support to busy business owners like me who are not always able to do everything that’s needed in our business.
I would recommend her to anyone. Thank you, Lauren”
“We love working with Lauren and the team at VTA. Lauren's attention to detail, knowledge across various platforms, ability to implement and manage systems and processes, as well as her HR expertise make her a very well-rounded and key asset to our team".
"It's so great to know when we set a task it will be completed to the highest standard of professionalism and customer service. With a thorough understanding of our business, Lauren is also a great person to lend support and guidance through challenges and opportunities as they arise".
Everyone needs a Lauren!
First encounter calls with Lauren are 30-minutes long.Book Now